SXSW: Wisdom in Crowds
Thursday, March 26th, 2009After an inspiring trip to Austin for SXSW, I’m finally getting a chance to look back at all of the notes and ideas from throughout the week. One of the standout panels for me, was the talk entitled “Design for the Wisdom of Crowds”. The speaker, Derek Powazek began his talk by referencing several social experiments such as the one conducted by Francis Galton, in which a crowd was asked to guess the weight of the cow. Everyone guessed wrong, but the average of the guesses was very close. Similar results were found when applying this to a change jar. So the question he poses is: How can we, as the creators of the web, allow for this wisdom to take place in our communities online? In his panel he discussed some simple ways to think about tweaking interfaces to facilitate better user experiences online.
Some basic rules for making this happen.
1. Diversity - Organize a group of diverse individuals with a wide range of opinions
2. Independence – Encourage the group to contribute for their own selfish reasons
3. Decentralization - There’s nobody in charge
4. Aggregation - Tallying the results and doing something with it
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