I am the bridge between two very different users of technology – my mom and my daughter. The thing they have most in common is that everything in this digital world is new to them. My mom has the advantage of living through inventions such as a car phone and answering machine and just about everything is new to my 2 year old daughter. My job is to help them navigate through this fast paced, hands free, Google alert world.
I am about to make a visit home and my mom wants a new phone. Frankly, she barely uses her existing phone but she wants to start communicating with my younger siblings the only way they know how – via text. I don’t want to send her into the phone store alone because she will walk away more confused then when she walked in. Just throw out a few buzzwords like tweet and app and she’ll be halfway to the car.
Nothing “makes sense” to her and rightly so. After doing a few trainings on Windows, how to double click the mouse and avoiding the pop up ad I have come to see that not everything is as easy-to-use as it claims. With her I like to eliminate the clutter and focus on just a couple features that will truly make her life easier and more fun.
Making my daughter’s life more fun is the easy part. She has a blast copying everything we do and part of that entails trailing us around with her fake phone and pushing buttons, or as she calls them “butts”. The amazing thing is when she has my touchscreen phone in her hands she already knows how to navigate through the icons and slide the windows up and down. She can pull up the pictures and scroll through them by herself. Very impressive and a thumbs up to user interface designers. It seems we are finally at a point where working these gadgets is intuitive. At least for a toddler!
While I’m not actively pushing digital devices and Internet browsing upon her, we’re still happily watching the old standby television, I do need to be aware of what is happening as one day she will be showing me what to do.
Keeping up with new inventions is top of mind. So far so good as I work in the interactive field but there will be one day when she is taking me to some store to decode and translate what to do and what to get as if I don’t speak the language. If the world seems fast paced today, I don’t know what it will be like tomorrow… but I am sure it will hit me over the head in the form of an eye rolling teenager.
For now, I am good to go, channeling my efforts as a happy medium minding the generational gap. I’m confident I can find my mom the right phone (so there won’t be a need for the technical support package) and keep the electronic toys at bay for my daughter so we can control the pace… for now.
Perhaps I should just send the two of them out for a day of shopping and stay home with a coffee and that large, smudgy black and white package that my parents call the newspaper.